About Soaz Media

What Soaz Media Does

Soaz Media logo combining the letters S and M in a speech bubble, symbolizing AI and communication.

Who Are We?

Diane Leboeuf, founder of Soaz Media, is a seasoned entrepreneur with more than 30 years of experience.

She leads an experienced team specializing in high-level AI systems design: conversational AI, AI agents, and workflow automation to modernize customer engagement and optimize operations.

This team combines expertise in product management, conversational-flow design, user experience, automation, and software development—merging engineering excellence with innovative AI capabilities.

Our goal: to deliver robust, performance-driven projects that generate measurable value.

Who Are We?

Soaz Media logo combining the letters S and M in a speech bubble, symbolizing AI and communication.

Diane Leboeuf, founder of Soaz Media, is a seasoned entrepreneur with more than 30 years of experience.

She leads an experienced team specializing in high-level AI systems design: conversational AI, AI agents, and workflow automation to modernize customer engagement and optimize operations.

This team combines expertise in product management, conversational-flow design, user experience, automation, and software development—merging engineering excellence with innovative AI capabilities.

Our goal: to deliver robust, performance-driven projects that generate measurable value.

What Soaz Media Does

We don’t just advise — we design and deploy intelligent chatbots and AI agents, tailored for SMEs:

  • Custom conversational strategy: adapted to your use cases (customer service, sales, etc.)

  • Advanced personalization: an AI agent configured to your processes and company culture

  • Strategic data collection: key insights on customer needs, preferences, and behaviors to fuel your marketing and sales decisions

  • Regulatory compliance: fully aligned with the Protection of personal information Law 25 (Quebec, Canada) and GDPR (General data protection regulation in Europe)

Small pink and white robot with a smiling screen, representing a friendly and accessible AI agent.

What Soaz Media Does

Small pink and white robot with a smiling screen, representing a friendly and accessible AI agent.

We don’t just advise — we design and deploy intelligent chatbots and AI agents, tailored for SMEs:

  • Custom conversational strategy: adapted to your use cases (customer service, sales, etc.)

  • Advanced personalization: conversational agents configured to your processes and company culture

  • Strategic data collection: key insights on customer needs, preferences, and behaviors to fuel your marketing and sales decisions

  • Regulatory compliance: fully aligned with Law 25 and GDPR

Small blue and white robot holding a red heart, symbolizing a caring and human-centered AI agent.
  • Seamless connection to your tools: website, CRM, forms, databases, email…

  • Simple, intuitive interface: easy for your teams to use without advanced technical skills

  • Tangible results: time savings, improved customer service, automation of frequent questions

  • Measurable ROI: track the chatbot’s impact on sales, customer satisfaction, and operational efficiency

You are supported every step of the way — from strategic planning to launch, and through continuous improvement so the chatbot always stays aligned with your needs and goals.

  • Seamless connection to your tools: website, CRM, forms, databases, email…

  • Simple, intuitive interface: easy for your teams to use without advanced technical skills

  • Tangible results: time savings, improved customer service, automation of frequent questions

  • Measurable ROI: track the chatbot’s impact on sales, customer satisfaction, and operational efficiency

Small blue and white robot holding a red heart, symbolizing a caring and human-centered AI agent.

You are supported every step of the way — from strategic planning to launch, and through continuous improvement so the chatbot always stays aligned with your needs and goals.

From complexity to clarity

Every minute counts in your business.
An intelligent conversational agent can transform your interactions into opportunities, simplify your operations, and strengthen the customer experience.

The first step is simple: download your free strategic guide.

From complexity to clarity

Every minute counts in your business.


An intelligent conversational agent can transform your interactions into opportunities, simplify your operations, and strengthen the customer experience.

The first step is simple: download your free strategic guide.